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Simulation demos

The OpenSIMPLY Demos 4.2 has been released.

The release contains many improvements in functionality, the use of COMTAY 5.0 as an engine, as well as support for the resolutions of modern displays.

The OpenSIMPLY demo models contain the queuing theory examples representing call centers of varying complexity. Call center simulation modeling is an important approach in the scientific research of call centers. All these examples are useful for both learning and practice.

When simulating the demo models, important call center metrics are obtained:
  • Average Speed of Answer (ASA)
  • Average Handle Time (AHT)
  • Average Waiting Time (AWT)
  • Average Call Abandonment Rate (ACAR)
  • Agent Utilization
  • Call Arrival Rate
  • Percentage of Calls Blocked
  • Lost Calls Rate


The demos provide standard and extended statistics for simulation models of call centers too.

The OpenSIMPLY simulation demo is free software; you can use it or redistribute under the terms of the End-User License Agreement.

Feel free to ask a question or report an issue.


Installation

The OpenSIMPLY demos are the simulation models already compiled into executable binaries.

No installation for demos is required, even the OpenSIMPLY.

The package only needs to be unpacked to the preferred location and the desired model just needs to be run as an executable.

Uninstall demos

Remove the directory with unpacked demo files. No other actions are required.

Download options

The models are compiled for 32-bit and 64-bit platforms for Windows and Linux and packed in the corresponding zip archives.

Download demos for 32-bit Windows. Download failed?
Demos can be run as 32-bit applications on 32-bit and 64-bit Windows.


Download demos for 64-bit Windows. Download failed?
Demos can be run on 64-bit Windows only.


Download demos for 32-bit and 64-bit Windows. Download failed?
The package contains demos in separate directories for both 32-bit and 64-bit Windows, so demos can be run on your preferred Windows platform.


Download demos for 32-bit Linux. Download failed?
Demos can be run on 32-bit Linux only.


Download demos for 64-bit Linux. Download failed?
Demos can be run on 64-bit Linux only.


Download demos for 32-bit and 64-bit Linux. Download failed?
The package contains demos in separate directories for both 32-bit and 64-bit Linux, so demos can be run on your preferred Linux platform.